Speech Fitness® Programs –

It is an acknowledged fact that customer service teams that project a positive image on the telephone, through properly addressing callers, resolving issues effectively and communicating a sense of professionalism, translates into higher revenue, lower customer turnover and reduced stress on your customer contact team.

Our consultants can train your team to bring their most positive personal attributes to their telephone interactions… and create more business opportunities. In addition, they can advise teams and managers on appropriate email etiquette — a must for every business that communicates with their customers electronically.


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We have the strategic insights to drive your critical internal and external communications solutions.


Client Testimonials

“The speech went very well. I joked to lighten the mood and get the audience interested, and then did pretty well in using your wonderful tips. I think that this was probably one of the best, if not the best, speech I ever gave. And it carried on! I then flew to Italy to give two speeches at a technical conference. They liked me so much they asked me to do a third panel.”

– J. Strassner, Chief Strategy Officer, Intelliden Corporation